Analytics

The Analytics endpoints give you deep insights into how your replicas are performing across channels and over time. With these endpoints, you can track conversation volumes, interaction sources, and usage patterns, enabling data-driven decisions to optimize engagement and improve the user experience. From historical trends to real-time performance metrics, the Analytics suite provides the visibility you need to understand what’s working, where to focus improvements, and how to scale effectively.

For detailed information about conversation analytics, see Conversations.